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Personal Data Protection Policy

Last updated: May 15, 2025

At MoneFlush, we place particular importance on the protection of your personal data. This privacy policy informs you about how we collect, use, and protect your information when you use our services.

1. Collection of Personal Data

We collect different types of personal data to provide you with our banking and financial services:

  • Identification data: name, first name, date of birth, address, phone number, email address, identity documents, etc.
  • Financial data: income, assets, financial situation, tryearsaction history, etc.
  • Browsing data: IP address, cookies, login data, pages visited, etc.
  • Professional data: employer, job position, professional income, etc.

2. Purposes of Data Processing

Your personal data is collected and processed for the following purposes:

  • Management of your bank account and related operations
  • Study and granting of credits and loyears
  • Combating money laundering and terrorist financing
  • Risk assessment and management
  • Conducting statistical studies and marketing analyses
  • Improvement of our products and services
  • Communication with you regarding your accounts and our services
  • Responding to your requests and questions

3. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

  • The performance of the contract that binds us
  • Compliance with our legal and regulatory obligations
  • Your consent, where required
  • Our legitimate interest, in compliance with your fundamental rights and freedoms

4. Data Recipients

Your personal data may be disclosed to the following categories of recipients:

  • Authorized MoneFlush staff
  • Our subcontractors and service providers
  • Partner financial institutions
  • Administrative or judicial authorities when required by law

We ensure that these third parties respect the confidentiality and security of your personal data.

5. Data Retention Period

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with legal and regulatory obligations. The retention period varies depending on the nature of the data and the obligations to which we are subject.

6. Security and Confidentiality

We implement appropriate technical and organizational measures to protect your personal data against destruction, loss, alteration, unauthorized disclosure, or unauthorized access.

7. International Data Tryearsfers

Your personal data is mainly processed within the European Union. If a data tryearsfer to a third country is necessary, we ensure that this tryearsfer is governed by appropriate safeguards in accordance with applicable regulations.

8. Your Rights

In accordance with applicable regulations on the protection of personal data, you have the following rights:

  • Right to access your personal data
  • Right to rectify inaccurate data
  • Right to erase your data in certain cases
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing for legitimate reasons
  • Right to define directives regarding the fate of your data after your death

To exercise these rights, you can contact us by email at privacy@moneflush.com or by mail at the following address: MoneFlush - Data Protection Service, Suite 2400, 100 King Street West, Toronto, ON M5X 1A9, Canada.

9. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your online experience and personalize our services. For more information about our use of cookies, please consult our cookie policy.

10. Changes to the Privacy Policy

We may update this privacy policy at any time to reflect changes in our practices or to comply with legislative and regulatory developments. We encourage you to check this page regularly for updates.

11. Contact

If you have any questions about this privacy policy or our data protection practices, you can contact our Data Protection Officer:

Email: dpo@moneflush.com
Phone: +33 1 23 45 67 89
Address: MoneFlush - DPO, Suite 2400, 100 King Street West, Toronto, ON M5X 1A9, Canada

If you believe, after contacting us, that your rights are not being respected, you can file a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL).